Tips, limits & examples

Getting the most out of Autopilot starts with how you phrase your request. A specific, well-structured prompt helps Autopilot take the right actions and reduces back-and-forth. This section covers ready-to-use prompts, interface controls, and how to handle common issues.

What you will learn in this section:

  • Sample prompts for common tasks you can copy and paste
  • How to use keyboard shortcuts to work faster
  • How to choose between Fast mode and Thorough mode
  • How to switch between Narrative view and Developer view
  • How to attach files to your conversation
  • How to give feedback on Autopilot responses
  • Current limitations and how to troubleshoot common issues

Example prompts

When you open a new Autopilot session, you will see clickable suggestion cards with pre-built prompts. Select any card to send its prompt instantly:

Card labelWhat it does
Build a sample AI EmployeeCreates a knowledge assistant AIE, uploads a sample policy file, and tests it end to end — no input needed from you.
Evaluate and refine an AI EmployeeAnalyzes an existing AIE, runs sample queries, and reviews trace logs to suggest improvements.
Research and explore the platformGives you an overview of Ema platform capabilities and explains how Autopilot can help.
Test and analyze performanceCreates a five-question test set for an AIE, runs it, and reports results.
Connect to 100+ apps and toolsLists every available integration and explains how to set each one up.
View my learnings and insightsSummarizes patterns Autopilot has picked up from your past conversations.

Additional prompts to try

Beyond the suggestion cards, here are practical prompts you can paste directly into Autopilot:

  • Generate a document: “Draft a one-page onboarding guide for new hires that covers our company’s PTO policy, expense reporting process, and IT setup checklist. Format it with headers and bullet points.”
  • File a bug: “I found an issue where my AI Employee gives outdated answers about our return policy. Log this as a known issue and suggest specific improvements to fix it.”
  • Organize a group: “List all the AI Employees in my workspace, group them by department, and recommend which ones overlap so I can consolidate.”

For the full list of actions Autopilot can perform, see Core actions.


Keyboard shortcuts

You do not need to reach for your mouse to control Autopilot. These shortcuts let you open, resize, and navigate the panel without leaving your workflow.

ShortcutAction
⌘EToggle the Autopilot panel open or closed (works anywhere in the app)
⌘⇧EToggle between side panel and expanded view (when the panel is open)
EscapeClose the panel (if in side view) or collapse to side panel (if in expanded view)
EnterSend your message
Shift+EnterInsert a new line in the composer

Fast mode and Thorough mode

Before you start a session, you can choose how deeply Autopilot reasons through your request. In the composer footer, you will see a “Fast” toggle on the left side. Click it to switch between the two modes:

  • Fast mode gets you a quicker response by streamlining Autopilot’s reasoning. Use it for straightforward tasks like looking up information or listing AI Employees.
  • Thorough mode (the default) gives Autopilot more room to think through complex, multi-step requests. Use it when you are building, testing, or refining an AI Employee.

Once your session begins, the mode locks in and cannot be changed mid-conversation. If you chose the wrong mode, start a new session and select the other option before sending your first message. When Fast mode is active, you will see a lightning icon with the label “Fast mode” in the composer footer.


Narrative view and Developer view

Autopilot defaults to Narrative view, which groups the work it performs into human-readable summaries so you can follow along without technical detail. If you want to see exactly what Autopilot did step by step, switch to Developer view.

To toggle views, click the three-dot More actions button in the session header and select “Developer view” or “Narrative view” (the label reflects the view you will switch to, not the one you are currently in).

  • Narrative view is best for most users. It presents Autopilot’s progress as clear, grouped summaries.
  • Developer view is best when you want to inspect individual steps and thinking — useful for debugging AI Employee behavior or understanding exactly how Autopilot carried out a task.

This setting applies to your current session only and resets when you start a new one.


Uploading files

You can attach files to give Autopilot additional context — for example, a policy document you want an AI Employee to learn from, or a spreadsheet of test questions.

Three ways to attach a file:

  1. Click the “Attach files” button (the plus icon) in the composer to open your file picker.
  2. Drag and drop files directly into the chat area. A blue dashed border appears to confirm the drop zone is active.
  3. Paste an image directly into the text area.

Attached files appear as chips below the composer showing the filename and file size. To remove a file before sending, click the remove button on its chip.

Each file must be under 20 MB. If you exceed this, you will see: “File exceeds 20 MB limit. Please upload smaller files.”


Providing feedback

Your feedback helps improve Autopilot over time. Every response from Autopilot includes action buttons:

  • Thumbs up (tooltip: “Provide feedback”) — marks a response as helpful.
  • Thumbs down (tooltip: “Provide feedback”) — marks a response as unhelpful.
  • Copy (tooltip: “Copy”) — copies the response text to your clipboard.

Feedback is per message, so you can rate individual responses within the same conversation.


Known limitations

  • No slash commands. You cannot type / commands in the Autopilot chat. Interact using natural language prompts instead.
  • No @ mentions. You cannot tag other users or AI Employees with @ in the chat.
  • Concurrent session limit. Your account has a maximum number of active sessions. If you reach it, you will see: “Session limit reached — you have [N] active sessions (max [M]). Wait for one to finish or cancel it.” Close or cancel a session to free up a slot.
  • Approval prompt timeout. When Autopilot asks for your approval, you have five minutes to respond. After that, the request times out and you will need to send another message to retry.
  • Inactivity timeout. Sessions automatically close after 15 minutes of inactivity. Start a new chat to continue where you left off.

For details on what Autopilot can and cannot do based on your role, see Permissions & scoping.


Troubleshooting

IssueWhat to do
“Session limit reached”Wait for an active session to finish, or cancel one from your Recent chats list. Then start a new session.
Approval request timed outAutopilot waited for your confirmation but did not receive it within the time limit. Send another message to retry the same action.
File upload failedConfirm your file is under 20 MB. Remove the file, re-attach it, and try again.
Session shows an error iconA failed session appears with an exclamation icon in Recent chats. Start a new chat to continue.
Autopilot seems stuckStatus messages like “Thinking hard...” or “Working through this...” indicate Autopilot is still processing. Wait a moment — complex tasks take longer, especially in Thorough mode.

Related sections: What Autopilot is & how to open it · Core actions · Permissions & scoping

Last updated: Jul 3, 2026