Send Email Agent
The Send Email agent sends emails with support for attachments, CC/BCC recipients, HTML formatting, and read tracking. It is the dedicated agent for email delivery -- prefer it over the Intelligent Actions agent for sending emails.
Use Cases
- Your workflow needs to send an email as its final action.
- You need to include attachments, HTML formatting, or read receipts.
- You want explicit control over email recipients, subject, and body.
| Input | Type | Description |
|---|
to | Text | Recipient email address(es). |
subject | Text | Email subject line. |
body | Text | Email body content (plain text or HTML). |
attachments | Document[] | (Optional) Files to attach. |
cc | Text | (Optional) CC recipient(s). |
bcc | Text | (Optional) BCC recipient(s). |
Outputs
| Output | Type | Description |
|---|
status | Text | Delivery status (sent, failed, etc.). |
Configurations
| Parameter | Description | Default |
|---|
from_address | The sender email address. | AI Employee's configured email |
html_enabled | Whether to send the body as HTML. | false |
How to Use This Agent
ticket_trigger -> knowledge_search -> respond_using_search_results -> send_email -> workflow_output