> Source: https://builder.ema.ai/v2/groups
> Title: Groups and Teams

# Groups and Teams

A **team** is a named list of people in your Workspace. A **group** is a team plus a place of its own: a page in the sidebar that holds AI Employees, knowledge bases, integrations, and a ticket queue, all reachable by everyone in the team.

> [TIP]
> **Ask Autopilot instead.** Everything on this page can be done by asking Autopilot in plain language. It creates teams and groups, adds and removes people, changes roles, nests teams, and archives and restores, all without opening a form. See [Doing All of This with Autopilot](with-autopilot.md).

![The Teams tab of User Management, beside Users](/builder/v2/assets/img/03-groups/teams-list.png)

The Teams tab of User Management, beside Users

Both are the same object underneath. The difference is what the object carries. A team answers "who are these people?" A group answers "who are these people, and what do they work with?"

> [INFO]
> **Enabled per Workspace.** Groups and teams are turned on per Workspace. If you see no Teams tab in User Management and no GROUPS section in the sidebar, they are not enabled for your Workspace yet: contact your administrator.

## Which one you are looking at

Team

Group

Where you manage it

The **Teams** tab of User Management, at `/admin/user-management/groups`

The **GROUPS** section of the sidebar, and the group's own page at `/groups/{id}`

Who sees it

Workspace admins

Every person with access to that group

What it holds

People, and other teams nested inside it

People, plus AI Employees, knowledge bases, integrations, and one ticket queue

Created by

**Create team** on the Teams tab

The **+** in the sidebar GROUPS header

A group's type is fixed when you create it. There is no way to promote a team into a group later, so create a group when you want a shared workspace and a team when you only need a list of people.

> [WARNING]
> **"Group" also means something else on the AI Employees page.** The sections that sort AI Employee cards on `/ai-employees` are **categories**, not groups. A category is a label on a card. A group described here owns the AI Employee outright. See [AI Employees](../03-core-concepts/ai-employees.md).

## What a group gives you

-   **One roster, many resources.** Add somebody to the group once and they reach every AI Employee, knowledge base, integration, and ticket in it.
-   **Resources that belong somewhere.** An AI Employee or knowledge base created inside a group is owned by that group permanently, and everyone in the group can use it without a separate share.
-   **Delegated administration.** A group admin manages their own group's people and resources. They do not need Workspace-wide admin rights.
-   **Nesting.** Invite a team into a group and every person in that team, including people nested further down, gets access. Access is recalculated as those teams change.

## Who can do what

Two independent things decide what you can do: your **Workspace role** and your **role inside the group**.

Action

Member

Builder

Group admin

Workspace admin

Open the group and use its resources

Yes

Yes

Yes

Yes

Create an AI Employee or knowledge base in the group

No

Yes

Yes

Yes

Add or remove people, change their roles

No

No

Yes

Yes

Rename, archive, or restore the group

No

No

Yes

Yes

Create a team or a group

No

No

No

Yes

"Workspace admin" here means a role holding the `group.manage` capability: `user_admin`, `builder_admin`, or `system_admin`. A Workspace admin manages every team and group without being a member of any of them. See [Governance and permissions](/builder/v2/administration/governance-and-permissions).

## What's next

-   [Groups](/builder/v2/groups/groups) for creating a group and what each of its tabs does.
-   [Teams](/builder/v2/groups/teams) for creating teams, managing people, nesting, and archiving.
-   [Group-Owned AI Employees and Knowledge Bases](/builder/v2/groups/group-owned-resources) for what ownership by a group means.
-   [Sharing and Access](/builder/v2/groups/sharing-and-access) for inviting people and teams, and how access is calculated.
-   [Integrations in a Group](/builder/v2/groups/group-integrations) for shared connections and data sources.
-   [Doing All of This with Autopilot](/builder/v2/groups/with-autopilot) for the same operations from chat.